Commercial Terms of Service

1. Agreement Overview

These Terms of Service constitute a legally binding agreement between BlazeByte Studio ("Agency," "we," "us") and the individual or business entity ("Client," "you") procuring technology, design, digital marketing, AI integration, or software development services. By accepting a project proposal, Statement of Work (SOW), or paying an initial milestone invoice, you agree to these terms.

2. Statement of Work & Project Scoping

Every engagement is governed by an agreed-upon Statement of Work (SOW) detailing exact deliverables, tech stack specifications, revision limits, timeline sprint schedules, and package costs quoted in United States Dollars (USD) or client local currency equivalent. Any modifications or feature additions outside the documented SOW are handled via formal written change requests.

3. Milestone Payment Escrow Protocol

To protect both parties, BlazeByte Studio operates on structured milestone billing:

• Project Initiation Deposit: A standard 50% advance deposit is payable prior to architecture discovery, sprint planning, and repository setup.
• Staged Delivery Review: Work is deployed to a password-protected staging environment for client review and verification.
• Final Settlement & Release: The remaining 50% milestone balance is payable strictly upon verification of agreed deliverables, triggering immediate production deployment and full source code handover.
• Monthly Marketing Retainers: Invoiced in advance on a recurring monthly cycle, cancellable with 14 business days' written notice prior to next renewal.

4. 100% Intellectual Property (IP) Transfer

Upon receipt of final milestone payment in full, BlazeByte Studio formally assigns and transfers to the Client all worldwide rights, title, copyright, and intellectual property interests in the bespoke custom software code, UI designs, brand assets, database schemas, and documentation created under the specific SOW. The Client retains complete freedom to host, modify, commercialize, or white-label the software without recurring agency licensing fees.

5. Mutual Confidentiality & Non-Disclosure (NDA)

Both parties agree to hold all proprietary technical information, business models, source code repositories, API credentials, customer records, and commercial strategies in strict confidence. Neither party shall disclose Confidential Information to third parties without prior written consent. This confidentiality obligation survives termination of this agreement indefinitely.

6. Third-Party Costs & External Licenses

Service estimates exclude direct third-party service fees unless explicitly stated in the SOW. The Client is directly responsible for recurring charges associated with domain registrations, cloud hosting (Vercel, AWS, DigitalOcean), paid third-party API tokens (OpenAI, Anthropic, Twilio), advertising spend (Google Ads, Meta Ads budgets), and payment gateway transaction fees.

7. 30-Day Post-Launch Warranty

BlazeByte Studio provides a complimentary 30-day post-launch warranty for all custom web platforms and application builds. During this period, our engineering team will rectify any functional defects or bugs that deviate from the agreed SOW specifications at zero additional charge.

8. Limitation of Liability

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, consequential, or punitive damages (including loss of profits, data loss, or business interruption). BlazeByte Studio's total aggregate liability arising out of or related to any project engagement shall not exceed the total fees actually paid by the Client under the applicable Statement of Work.

9. Governing Law & Dispute Resolution

These terms are governed by the laws of India. Any disputes arising out of this agreement shall first be addressed through good-faith executive negotiation. If unresolved within thirty (30) days, disputes shall be resolved through binding arbitration administered in Coimbatore, Tamil Nadu, India, or conducted virtually under international arbitration rules acceptable to both parties.

10. Open Source Font & Asset Licensing

All typography rendered across BlazeByte Studio platforms (including Lateef, Barlow, Rajdhani, and Share Tech Mono) is licensed under the SIL Open Font License, Version 1.1 (OFL-1.1), freely permitting commercial and non-commercial embedding. For complete details, consult our Open Source & Intellectual Property Licenses Registry.

11. Commercial Refund & Cancellation Terms

All client cancellations, milestone escrow refunds, and defect warranties are strictly governed by our formal Commercial Refund Policy, including our 48-hour cancellation discovery window and 30-day post-launch warranty.

12. Zero Hidden Agency Fees Policy

BlazeByte Studio provides a binding Zero Hidden Fees guarantee. Quoted project fees include all agreed design, development, responsive testing, and source code transfer with zero undisclosed export surcharges. Direct pass-through costs (such as client-selected domain registrations, cloud hosting, and payment gateway fees) are billed at raw vendor cost with zero agency markup.